This Privacy Policy explains how Stitch Masters handles personal data in connection with its tailoring, alteration, remodelling, and upcycling services in Doha, Qatar. It applies to website visitors, customers, and people who contact us about a project or booking.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
Subject to applicable law, you may ask us to access, correct, update, or delete personal data we hold about you. You may also object to certain processing or request that we limit how your data is used in specific situations.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to confirm your identity and understand the scope of the request. If a request cannot be fully satisfied, we will explain the reason where permitted by law.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal or accounting requirements. When data is no longer needed, we delete it or take steps to de-identify it where appropriate.
If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We may collect contact details, project information, garment and material details, fitting notes, quote and approval records, payment-related information, and website usage data. Where a customer supplies a garment or materials, we may also record condition, construction, fabric type, and any limitations relevant to the requested remodelling or alteration work.
We receive data from project inquiries, workshop visits, phone calls, email messages, contact forms, fitting appointments, and collection or payment interactions. We may also generate internal records from assessment, consultation, quotation, approval, and completion steps, including notes about the scope of work and any customer-supplied materials reviewed.
We may use essential cookies to support page navigation, form submission, and security functions. We may also use preference cookies to remember basic settings and session cookies to maintain continuity during a visit. If analytics tools are used, they are intended to help us understand general site performance and usage patterns.
You may manage cookies through your browser controls and, where available, through site settings. Disabling some cookies may affect basic site functions, form handling, or preference storage. We do not rely on cookies to collect more information than is needed for ordinary website operation.
We use personal data to respond to inquiries, assess garments and materials, prepare quotations, document design approval, carry out remodelling or alteration work, arrange fitting or finish reviews, manage collection, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use data to communicate about the status of a project or to handle follow-up questions related to the work performed.
We may share personal data with payment processors, communication providers, website hosting or technical support services, and other operational partners that help us run the business. Where third parties process data on our behalf, they are expected to use it only for the agreed purpose and to handle it with appropriate confidentiality.
We may disclose personal data when required to comply with law, a lawful request, or a binding order, or when needed to protect our rights, customers, or operations. We may also share information to support fraud prevention, security, or the handling of disputes.
